“Group culture is one of the most powerful forces on the planet.” Daniel Coyle.
Imagine your key manager departed from your MI retail store, and sent out the following email to all his contacts.
Dear Friends, and Customers.
Earlier this month, I resigned from as store manager at XYZ Music Store and will end my position with the company on January 1, 2019. I have sincerely enjoyed working with all the members of the team, and appreciate the many close customer relationships I’ve developed over the years. On February 1st, I will continue to take care of my customers with another great music company.1 Please do not hesitate to reach out to me on my personal phone or email.
To read the rest, check out my January MMR column.